General Product Questions
All of our products are registered with the Vegan Society and carry the logo on the label. The Vegan Society verify the details and ingredients of each prod...
Fri, 25 Oct, 2019 at 9:46 AM
The Best Before End dates of our products vary slightly between each batch and can be anything up to three years, depending on the product. Please conta...
Fri, 25 Oct, 2019 at 11:22 AM
As with all natural foods, it is normal to witness a degree of variation between batches of products. There are several different factors that can affect th...
Fri, 25 Oct, 2019 at 11:29 AM
Differences in nutritional values of the same product in different pack sizes are most likely due to each size being perpared and packaged from different ba...
Fri, 25 Oct, 2019 at 11:32 AM
Why does the nutritional table on my product not list a nutrient that I understand is present in it?
If a particular nutrient does not appear on the nutritional table on the back label of our products, this does not necessarily mean that the product does no...
Fri, 25 Oct, 2019 at 11:42 AM
"Caking" or "clumping" of a product is common and is due to its natural amorphous sugar content. This occurs when the sugar crystals lin...
Fri, 25 Oct, 2019 at 11:37 AM
A scoop of product is approximately 30 grams.
Fri, 25 Oct, 2019 at 9:40 AM
Our products sold on Amazon are shipped using their FBA programme. This means they take care of the shipping and any associated delivery enquiries that may...
Mon, 16 Dec, 2019 at 2:58 PM
We source our products from all over the world, including China. In particular, our microalgae products are sourced from carefully selected producers in the...
Mon, 16 Dec, 2019 at 2:59 PM